The need for quality performance -- Leadership -- Execution -- Innovation -- People and quality -- Time management -- Engagement -- Team building -- Quality operating system -- Advanced quality planning

"The success of a Lean manufacturing program depends far more on organization-wide leverage of Lean manufacturing tools than it does on the tools themselves. To this the organization must add the human relations aspects that earn buy-in and engagement by all members of the workforce, to the...

"1 Importance of Value Propositions No department within your organization has the copyright on generating good ideas. H. James Harrington Introduct ion Why would anyone write a book on value propositions? Why should you take time to read it? Well, value propositions are the first step in the...

"Foreword In my role as vice-president of North American Operations for a global manufacturer, I would frequently be asked if we were a world-class manufacturing organization. I would answer yes, as we had a dynamic market share, state-of-the-art product offerings, and a seasoned management...