Hes, Aleš; Skořepa, Ladislav - In: Acta Universitatis Bohemiae Meridionales 8 (2005) 1, pp. 51-54
products or services. In this case, it doesn´t deal not only for the allowance,which each firm offers in the form of additive … services, but for the allowance, which arises by the feature product perception and duty service. The customer must feel the … joy, that he will find a product, which is in balance with his demand and perceived services. High quality of …