by married women working in call centers. We developed the model of emotional dissonance influencing intrinsic motivation … related to intrinsic motivation. Both work overload and work-family conflict were found to be significant moderators that … emotional dissonance and intrinsic motivation. Theoretical and practical implications on emotional labor and emotional …

A plethora of research has extolled the benefits of public service motivation (PSM) in public organizations. However …

autonomous motivation, a psychological mechanism that could be responsible for extra-role performance. Data were collected from … resources and autonomous motivation, but negatively associated with abusive leadership. Nurses’ cynicism is also negatively … associated with autonomous motivation. Importantly, the indirect relation between emotional resources and extra-role performance …

determine whether this relationship is mediated by burnout levels and moderated by motivation. The sample size of this study … by burnout. Motivation (intrinsic and identified) has a negative and significant effect on turnover intentions. Intrinsic … motivation moderates the relationship between occupational stress (with managers, colleagues, career and pay, and family problems …