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Business Process Reengineering (BPR) is the radical, cross-functional redesign of the operating practices used by organizations to achieve certain outcomes. While BPR has received considerable attention from practitioners and consultants, there has been little empirical research published on...
Persistent link: https://www.econbiz.de/10010610919
There has been a paradigm shift in businessÕ approach with respect to environmental responsibility. This change has resulted in a realization that profitability, consumer acceptance, and competitiveness can be advanced by pursuing sustainable initiatives in business practice. Sustainable...
Persistent link: https://www.econbiz.de/10005546475
Bad service experiences potentially leading to long-standing grudges can be quite costly for an organization. In many cases, corporate actions and policies cause grudges as consumers grow more and more frustrated about their interactions with large, impersonal companies. The primary objectives...
Persistent link: https://www.econbiz.de/10010583939
There has been a paradigm shift in businessÕ approach with respect to environmental responsibility. This change has resulted in a realization that profitability, consumer acceptance, and competitiveness can be advanced by pursuing sustainable initiatives in business practice. Sustainable...
Persistent link: https://www.econbiz.de/10010584001
Business Process Reengineering (BPR) is the radical, cross-functional redesign of the standard operating practices used by organizations to produce or achieve certain outcomes. BPR has received considerable attention from practitioners and consultants. However, the academic literature is...
Persistent link: https://www.econbiz.de/10010584013
Bad service experiences potentially leading to long-standing grudges can be quite costly for an organization. In many cases, corporate actions and policies cause grudges as consumers grow more and more frustrated about their interactions with large, impersonal companies. The primary objectives...
Persistent link: https://www.econbiz.de/10008566142
Business Process Reengineering (BPR) is the radical, cross-functional redesign of the standard operating practices used by organizations to produce or achieve certain outcomes. BPR has received considerable attention from practitioners and consultants. However, the academic literature is...
Persistent link: https://www.econbiz.de/10005230166