A procedure to assess organizational effectiveness is proposed in this paper. An OE ÒmenuÓ of options is set out by which organizational performance can be measured. By using such a menu, managersÕ decision making, planning, and communicating with internal and external constituencies can be...

A procedure to assess organizational effectiveness is proposed in this paper. An OE “menu” of optionsis set out by which organizational performance can be measured. By using such a menu, managers’ decision making, planning, and communicating with internal and external constituencies can be...