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Responsiveness of health systems : a barometer of the quality of health services
Ristea, Ana-Lucia; Stagăroiu, Ion; Ioan-Franc, Valeriu; … - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 277-287
Persistent link: https://www.econbiz.de/10008666639
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Methodology to evaluate the quality of public services
Popescu, Cătălin; Cucu, Tatiana; Ion-Boussier, Luminiţa - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 260-269
Persistent link: https://www.econbiz.de/10008666644
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Performance assessment of the training service providers in Romania related to the criteria of the common quality assurance framework
Olaru, Marieta; Albescu, Felicia; Paraschiv, Dorel; … - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 247-259
Persistent link: https://www.econbiz.de/10008666645
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Estimating the total factor productivity in Romanian economy
Dobrescu, Emilian - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 512-521
Persistent link: https://www.econbiz.de/10008667255
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Reliability and flexibility in the quality management of tourism products
Stanciu, Pavel; Hapenciuc, Cristian Valentin - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 482-493
Persistent link: https://www.econbiz.de/10008667259
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Hospetitiveness - the empirical model of competitiveness in Romanian hospitality industry
Emilian, Radu; Ţuclea, Claudia Elena; Ţală, … - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 462-472
Persistent link: https://www.econbiz.de/10008667261
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The reasssesment of the service quality system within the Romanian hotel industry - a premise for increasing the competition of the tourist offer
Cristea, Adriana Anca - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 451-461
Persistent link: https://www.econbiz.de/10008667262
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The quality management of the services of scientometric quantification of the research of the members of the university community deployed within the "e-UnivRoScient" concept
Ionescu, Bogdan; Ionescu, Iuliana; Dumitru, Valentin; … - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 429-440
Persistent link: https://www.econbiz.de/10008667264
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The survey of the service quality : application to a hotel using the SERVQUAL model
State, Olimpia; Istudor, Nicolae - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 419-428
Persistent link: https://www.econbiz.de/10008667265
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Empirical survey regarding the quality costs in the Romanian services companies
Glăvan, Mariana; Dumitru, Mădălina; Dumitrana, Mihaela - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 393-401
Persistent link: https://www.econbiz.de/10008667269