In dieser Studie werden zunächst die konzeptionellen Grundlagen des Customer Relationship Managements und der sog. CRM-Systeme dargestellt sowie die Einbettung von Data Warehouse und Data Mining Technologie in diesem Kontext erörtert. Danach erfolgt eine Literatur gestützte Diskussion...

In this study, we contribute to the evaluation of the performance of the German science and research system by analyzing the dynamics of transnational patent filings of German inventors in an international comparison over the past 20 years. Besides country-specific analyses, we further...

In this study, we contribute to the evaluation of the performance of the German science and research system by analyzing the dynamics of transnational patent filings of German inventors in an international comparison over the past 20 years. Besides country-specific analyses, we further...