Since the mid‐1990s, organisations have spent quite a bit of time, money and effort developing new “e”‐channels and routes to market. With the advent and rapid adoption of e‐commerce in the late 1990s, organisational efforts were largely geared toward customer acquisition with little...

During an evaluation of a digital interactive consumer health television channel (NHS Direct) on Kingston Interactive Television the prominence of the channel’s menus regarding the interactive element of its service diminished considerably over a period of four months. During this time the use...

With the proliferation of new information channels such as the Web, e‐mail and wireless, it is becoming increasingly important to understand the impact of these technologies within information‐seeking and retrieval contexts. This issue of Aslib Proceedings presents research that begins to...

Purpose – The motivation for this research is the emergence of mobile information systems where information is disseminated to mobile individuals via handheld devices. A key distinction between mobile and desktop computing is the significance of the relationship between the spatial location of...

Purpose – Using the extended task‐technology fit (TTF) model, this paper attempts to determine whether task‐technology fit, perceived resistance, user resistance and usage influence managers' performance. Design/methodology/approach – The study was conducted on 150 middle managers from...

Purpose – This paper aims to provide a reflection on the issue of convergence of information systems and information management using a historical perspective and the experiences of two practitioners from different disciplines working together to deliver first degree and Master's teaching in...

Purpose – Despite its tremendous success and achievements, the information science (IS) industry has been plagued by shadows of failure and inefficiency since its early days. This paper takes the stance that poor communication with target organizations and users is one of the major causes of...

Purpose – The aim of this paper is to investigate contextual information that has an impact on the process of selection and decision making in recommender systems (RSs) in digital libraries. Design/methodology/approach – Using a grounded theory method of qualitative research,...

Purpose – The purpose of this paper is to introduce the online information system Redalyc as an intermediary tool that provides Latin American scientific articles with international standards (mostly related to natural sciences and developed countries) as well as with specific areas to host...

Numbering and addressing are key features of telecommunications: without them, the Global Information Society cannot exist. As the demand for new, and more innovative, services grows and the world moves towards deregulation and competition, so the pressure on numbering space increases. This...