This paper examines the determinants of shareholder value creation for a large sample of European banks. By using a panel data model, we find that bank profits and shareholder value are positively influenced by cost and profit efficiency, operational risk exposure, unexpected credit losses and...

The management of retail banks’ relations is closely linked with the search for an effective loyalty of customers, employees, suppliers, in order to increase the profitability of bank. Recent surveys outlined a scenario which, while confirming the increasing customer confidence towards bank,...

The study of the evolution of mutual guarantee societies in Argentina highlights that some operative solutions adopted by such companies can be suitable also in the Italian frame. Particularly, it is interesting the role that mutual guarantee societies had within last years in stimulating the...

The problem of financial inclusion represents a strategic opportunity for bank innovation.The success of microfinance in providing an answer, both operationally efficient and effective depends on the specific technology of microcredit available – i.e. the set of methodologies, criteria,...

The increasing adoption by traditional banks of typical direct banking methods and the growing confidence of customers demonstrate the success of this model. It is now necessary to consolidate it through the adoption of solutions that are not only based on the economic advantages that direct...

The financial services turmoil and consumers change have created market fragmentation and are putting high emphasis on price. Consequently, the ability to provide products and services on a cost-effective basis may not always increase margins but also exacerbate a price competition. As a result...

This paper analyzes the methods of rating attribution of the major international agencies (Moody’s, Fitch and Standard & Poor’s) between 2005 and 2010 for a sample of Italian and European listed banks and tests empirically, through the multivariate analysis of Ols, the possible relations of...

Advanced credit risk measurement models, although statistically accurate and predictive, can not completely replace the human factor, which can develop more effective credit decisions, based on specific positions and the reference context.The credit license is a tool for objective measurement of...

Bank robberies are deemed to cause serious impacts on employees and customers. For an effective prevention it is necessary to carefully monitor the robbery risk, measured by the number of events per 100 bank branches, and its intensity, that is the measure of its traumatic impacts. ABI and Istat...

The European financial market has an high degree of interconnectedness among hedge funds, banks, brokers and insurance companies, that can be used as an indicator to predict an emerging systemic crisis and its intensity.The relations are cross-country as well as cross-industry, with a primary...