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Customer service-orientation of small retail business owners in Austria, the Czech Republic, Hungary, Latvia, Slovakia, and Slovenia
Carraher, Shawn; Parnell, John A.; Spillan, John E. - In: Baltic journal of management 4 (2009) 3, pp. 251-268
Persistent link: https://www.econbiz.de/10003893969
Cover Image
Customer service-orientation of small retail business owners in Austria, the Czech Republic, Hungary, Latvia, Slovakia, and Slovenia
Carraher, Shawn; Parnell, John A.; Spillan, John E. - In: Baltic journal of management 4 (2009) 3, pp. 251-268
Persistent link: https://www.econbiz.de/10009878260