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Quality management
66
Qualitätsmanagement
66
Benchmarking
34
Dienstleistungsqualität
18
Service quality
18
Performance measurement
11
Performance-Messung
11
AHP approach
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AHP-Verfahren
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66
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Miguel, Paulo Augusto Cauchick
4
Andrietta, João Marcos
2
Attri, Rajesh
2
Gotzamani, Katerina
2
Joshi, Rakesh
2
Medeiros, Denise Dumke de
2
Psomas, Evangelos
2
Singh, Bikram Jit
2
Sweis, Rateb J.
2
Tsiotras, George
2
Abdel-Aziz AlSaleh, Noor
1
Abusa, Fuzi M.
1
Adebanjo, Dotun
1
Adewunmi, Yewande Adetoro
1
Ahmad, Mohammad Munir
1
Ahmed, Shamsuddin
1
Al-Ghawi, Hala Jamal
1
Al-Zu'bi, Zu'bi M. F.
1
Ali, Sadia Samar
1
Amagoh, Francis
1
Anuar, Afdiman
1
Aquino, Andre Tavares de
1
Asif, Muhammad
1
Azgaldov, Garry G.
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Bagodi, Virupaxi
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Bandarrigian, Sara
1
Batista, Deise Araújo de
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1
Bhupender Singh
1
Boateng-Okrah, Ernest
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Brombacher, Aarnout C.
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Bullington, Kimball
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Burli, Shivakumar
1
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1
Cappelli, Lucio
1
Carvalho, Marly M.
1
Chai, Kah Hin
1
Chandrasekaran, Anithashree
1
Chithambaranathan, P.
1
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Benchmarking : an international journal ; BIJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
529
International journal of productivity and quality management : IJPQM
464
The TQM journal : the international review of organizational improvement
418
International journal of quality & reliability management
396
International journal of production research
356
Total quality management & business excellence
244
VDI-Berichte
221
International journal of production economics
213
Schriftenreihe der Deutschen Verkehrswissenschaftlichen Gesellschaft / B
202
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
174
Schriften des Vereins für Socialpolitik, Gesellschaft für Wirtschafts- und Sozialwissenschaften
163
Loccumer Protokolle
155
SpringerLink / Bücher
130
European journal of operational research : EJOR
118
Lecture notes in economics and mathematical systems : operations research, computer science, social science
95
Kurs / Deutsche Verkehrswissenschaftliche Gesellschaft e.V., DVWG
91
International journal of services and operations management
89
Beiträge zur Hochschulpolitik
87
Lecture notes in computer science
83
International journal of quality and service sciences
81
Europäische Hochschulschriften / 5
67
International journal of business excellence
62
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
61
The international journal of productivity and performance management : IJPPM
61
International journal of process management and benchmarking : IJPMB
60
Schriftenreihe der Hochschule Speyer
60
Business process management journal
59
Pure and applied chemistry : official journal of the International Union of Pure and Applied Chemistry
55
Amfiteatru economic : an economic and business research periodical
53
Annals of operations research
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Schriftenreihe für ländliche Sozialfragen : Veröffentlichungen der Agrarsozialen Gesellschaft, Göttingen
49
Journal of operations management
47
DGQ
46
Informatik-Fachberichte
46
IEEE transactions on engineering management : EM
42
International journal of technology management : IJTM
42
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ECONIS (ZBW)
66
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1
A multicriteria model on calculating the Sustainable Business Excellence Index of a firm with fuzzy AHP and TOPSIS
Metaxas, Ioannis N.
;
Kuluriōtēs, Dēmētrios
; …
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
6
,
pp. 1522-1557
Persistent link: https://www.econbiz.de/10011540766
Saved in:
2
A qualitative investigation of benchmarking barriers in Nigeria
Adewunmi, Yewande Adetoro
;
Koleoso, Hikmot
;
Omirin, Modupe
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1677-1696
Persistent link: https://www.econbiz.de/10011548030
Saved in:
3
Service quality dimensions and customer satisfaction in a Brazilian university context
Eberle, Luciene
;
Milan, Gabriel Sperandio
;
Dorion, Eric
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1697-1716
Persistent link: https://www.econbiz.de/10011548039
Saved in:
4
Multicriteria model for selecting TQM consultancy and certification services
Aquino, Andre Tavares de
;
Melo, Renata Maciel de
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1736-1750
Persistent link: https://www.econbiz.de/10011548055
Saved in:
5
Prioritization of Six-Sigma project selection : a resource-based view and institutional norms perspective
Adebanjo, Dotun
;
Samaranayake, Premaratne
;
Mafakheri, …
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1983-2003
Persistent link: https://www.econbiz.de/10011548244
Saved in:
6
Benchmarking construction industry, company and project performance by participants' evaluation
Kärnä, Sami
;
Junnonen, Juha-Matti
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 2092-2108
Persistent link: https://www.econbiz.de/10011548321
Saved in:
7
Mapping the linkage between Organizational Culture and TQM : the case of Indian auto component industry
Sinha, Neena
;
Garg, Ajay K.
;
Dhingra, Sanjay
;
Dhall, Neelam
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
1
,
pp. 208-235
Persistent link: https://www.econbiz.de/10011528556
Saved in:
8
Benchmarking of TQM practices in INGOs : a literature review
Sweis, Rateb J.
;
Saleh, Firas Izzat Mahmoud
;
Dahiyat, …
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
1
,
pp. 236-261
Persistent link: https://www.econbiz.de/10011528582
Saved in:
9
Analysis of interaction among the barriers to 5S implementation using interpretive structural modeling aproach
Attri, Rajesh
;
Bhupender Singh
;
Mehra, Sunil
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
7
,
pp. 1834-1853
Persistent link: https://www.econbiz.de/10011743848
Saved in:
10
Modelling the quality enabled factors in initiation stage of production system life cycle
Attri, Rajesh
;
Grover, Sandeep
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
1
,
pp. 163-183
Persistent link: https://www.econbiz.de/10011626123
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