literature relating to the hard and soft factors that cause success and failure for BPR implementation, classifies these factors … into subgroups, and identifies key factors of success and failure. Finally, it explains how these factors influence the …

Investigates the perceptions of staff in regard to critical success factors (CSFs) for successful BPR implementation in … equally relevant to the success of BPR in the public domain. The factors deemed most important for successful BPR in the …

critical success factors (CSFs) for achieving stages of an ERP project have been empirically shown to be “critical”. Design …, analysing and comparing the data. Findings – Prior studies have identified a large number of CSFs for ERP implementation success … for their role in, and effect on, implementation success or post-implementation performance outcomes. While reporting the …