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A hybrid data mining/simulation approach for modelling outpatient no-shows in clinic scheduling
Glowacka, K. J.; Henry, R. M.; May, J. H. - In: Journal of the Operational Research Society : OR 60 (2009) 8, pp. 1056-1068
Persistent link: https://www.econbiz.de/10003881999
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A patient assignment algorithm for home care services
Hertz, Alain; Lahrichi, N. - In: Journal of the Operational Research Society : OR 60 (2009) 4, pp. 481-495
Persistent link: https://www.econbiz.de/10003870494
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Use of VNS heuristics for scheduling of patients in hospital
Vlah, S.; Lukač, Z.; Pacheco, J. - In: Journal of the Operational Research Society : OR 62 (2011) 7, pp. 1227-1238
Persistent link: https://www.econbiz.de/10009155457
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Dynamic overbooking scheduling system to improve patient access
Huang, Y.; Zuniga, P. - In: Journal of the Operational Research Society : OR 63 (2012) 6, pp. 810-820
Persistent link: https://www.econbiz.de/10009557765
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Effects of clinical pathway implementation on medical quality and patient satisfaction
Yeh, Tsu-Ming; Pai, Fan-Yun; Huang, Kai-I - In: Total quality management & business excellence : an … 26 (2015) 5/6, pp. 583-601
Persistent link: https://www.econbiz.de/10011305642
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Effective cancellation policy to reduce the negative impact of patient no-show
Huang, Y.; Zuniga, P. - In: Journal of the Operational Research Society : OR 65 (2014) 5, pp. 605-615
Persistent link: https://www.econbiz.de/10010362551
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Handoff processes, information quality and patient safety : a trans-disciplinary literature review
Gogan, Janis L.; Baxter, Ryan J.; Boss, Scott R.; … - In: Business process management journal 19 (2013) 1, pp. 70-94
Persistent link: https://www.econbiz.de/10010202693
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Using service simulation to analyse the satisfaction with the processes of intensive care unit in the hospital : the perspective of the patient and the family
Chang, Hou-tai; Jen, Hen-yi; Dahlgaard-Park, Su Mi - In: Total quality management & business excellence : an … 24 (2013) 8, pp. 869-885
Persistent link: https://www.econbiz.de/10009783366
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A cost-effective urgent care policy to improve patient access in a dynamic scheduled clinic setting
Huang, Yu-li; Zuniga, Paulina; Marcak, Justin - In: Journal of the Operational Research Society : OR 65 (2014) 5, pp. 763-776
Persistent link: https://www.econbiz.de/10010364702
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Priority dispatching strategies for EMS systems
Bandara, Damitha; Mayorga, Maria E.; Albert, Laura A. - In: Journal of the Operational Research Society : OR 65 (2014) 4, pp. 572-587
Persistent link: https://www.econbiz.de/10010345221