Effects of clinical pathway implementation on medical quality and patient satisfaction
Year of publication: |
2015
|
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Authors: | Yeh, Tsu-Ming ; Pai, Fan-Yun ; Huang, Kai-I |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 26.2015, 5/6, p. 583-601
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Subject: | clinical pathway | medical quality | patient satisfaction | canonical correlation analysis | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction | Patienten | Patients | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care |
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