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A business process outsourcing framework based on business process management and knowledge management
Mahmoodzadeh, E.; Jalalinia, Sh.; Nekui Yazdi, F. - In: Business process management journal 15 (2009) 6, pp. 845-864
Persistent link: https://www.econbiz.de/10003916686
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Getting users involved in aligning their needs with business processes models and systems
Sousa, Kenia; Mendonça, Hildeberto; Lievyns, Amandine; … - In: Business process management journal 17 (2011) 5, pp. 748-786
Persistent link: https://www.econbiz.de/10009376133
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Promises from SOA : reengineering a procurement process at Belgacom Mobile ; a case study approach
Van den Bergh, Joachim; Viaene, Stijn - In: Business process management journal 18 (2012) 5, pp. 815-828
Persistent link: https://www.econbiz.de/10009663513
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The value of telecom subscribers and customer relationship management
Eskafi, Maryam; Hosseini, Seyyed hossein; Yazd, Atefe … - In: Business process management journal 19 (2013) 4, pp. 737-748
Persistent link: https://www.econbiz.de/10009779980
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Determinants of Bahraini managers' acceptance of business process reengineering
Kamhawi, Emad M. - In: Business process management journal 14 (2008) 2, pp. 166-187
Persistent link: https://www.econbiz.de/10003726398
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ERP innovation implementation model incorporating change management
Kemp, M. J.; Low, G. C. - In: Business process management journal 14 (2008) 2, pp. 228-242
Persistent link: https://www.econbiz.de/10003726408
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The role and impact of business process management in enterprise systems implementation
Al-Mudimigh, Abdullah S. - In: Business process management journal 13 (2007) 6, pp. 866-874
Persistent link: https://www.econbiz.de/10003752579
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Business process reengineering, empowerment and work monitoring : an empirical analysis through the Panopticon
Sia, Siew Kien; Neo, Boon Siong - In: Business process management journal 14 (2008) 5, pp. 609-628
Persistent link: https://www.econbiz.de/10003775124
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A model for improving the role of IT in BPR
Eardley, Alan; Shah, Hanifa; Radman, Andrea - In: Business process management journal 14 (2008) 5, pp. 629-653
Persistent link: https://www.econbiz.de/10003775127
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Lean thinking implementation at a safari park
Julien, Denyse M.; Tjahjono, Benny - In: Business process management journal 15 (2009) 3, pp. 321-335
Persistent link: https://www.econbiz.de/10003865243