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Business process management
320
Prozessmanagement
314
Organisatorischer Wandel
90
Organizational change
90
Quality management
32
Qualitätsmanagement
32
Performance measurement
28
Performance-Messung
28
Lieferkette
23
Supply chain
23
Bibliometrics
21
Bibliometrie
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21
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21
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19
Health care
19
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19
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18
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18
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Project management
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Projektmanagement
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14
Informationstechnik
14
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7
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338
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343
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343
Case study
22
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9
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5
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Pádua, Silvia Dallavalle de
8
Vom Brocke, Jan
8
Recker, Jan
6
Wamba, Samuel Fosso
6
Cappelli, Claudia
4
Plattfaut, Ralf
4
Samaranayake, Premaratne
4
Santoro, Flávia Maria
4
Schmiedel, Theresa
4
Alotaibi, Youseef
3
Bandara, Wasana
3
Becker, Jörg
3
Bendavid, Ygal
3
Hanafizadeh, Payam
3
Kohlbacher, Markus
3
Lacerda, Daniel Pacheco
3
Margherita, Alessandro
3
Peng, Qingjin
3
Poeppelbuss, Jens
3
Rosemann, Michael
3
Röglinger, Maximilian
3
Van den Bergh, Joachim
3
Antunes, Pedro
2
Barros, Oscar
2
Batenburg, Ronald
2
Batista, Thais Vasconcelos
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Berente, Nicholas
2
Berniak-Woźny, Justyna
2
Boss, Scott R.
2
Bouwman, Harry
2
Bucher, Tobias
2
Calabrese, Armando
2
Camgöz-Akdağ, Hatice
2
Cannavacciuolo, Lorella
2
Carmignani, Gionata
2
Chiappetta Jabbour, Charbel José
2
Chircu, Alina M.
2
Cox, Jordan J.
2
Del Giudice, Manlio
2
Elsheikh, Ahmed Mohamed
2
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Published in...
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Business process management journal
NBER working paper series
734
Working paper / National Bureau of Economic Research, Inc.
668
NBER Working Paper
599
International journal of hospitality management
598
International journal of production research
478
Journal of health economics
451
SpringerLink / Bücher
422
Health care management review : HCM review
365
Discussion paper series / IZA
357
Journal of business research : JBR
351
Journal of retailing and consumer services
346
IMF Staff Country Reports
335
The service industries journal
333
Journal of health organization and management
330
Health economics
328
The European journal of health economics : HEPAC ; health economics in prevention and care
284
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
284
European journal of operational research : EJOR
272
Health care management science
267
The journal of services marketing
226
International journal of contemporary hospitality management
224
International journal of productivity and quality management : IJPQM
207
International journal of production economics
199
The TQM journal : the international review of organizational improvement
189
Health economics review
188
IZA Discussion Paper
188
Auditing : a journal of practice & theory
176
Management science : journal of the Institute for Operations Research and the Management Sciences
174
International journal of quality & reliability management
173
Manufacturing & service operations management : M & SOM
168
Working paper
168
Tourism management : research, policies, practice
165
Journal of hospitality marketing & management
161
International journal of services and operations management
158
Health marketing quarterly
156
Applied economics
154
Services marketing quarterly
144
Journal of air transport management
142
Journal of Services Marketing
140
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ECONIS (ZBW)
344
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1
Handoff processes, information quality and patient safety : a trans-disciplinary literature review
Gogan, Janis L.
;
Baxter, Ryan J.
;
Boss, Scott R.
; …
- In:
Business process management journal
19
(
2013
)
1
,
pp. 70-94
Persistent link: https://www.econbiz.de/10010202693
Saved in:
2
Process maturity and patient orientation in times of a health system reform
Bogodistov, Yevgen
;
Moormann, Jürgen
;
Sibbel, Rainer
; …
- In:
Business process management journal
28
(
2022
)
1
,
pp. 258-272
Persistent link: https://www.econbiz.de/10013162267
Saved in:
3
Patient-journey modelling and simulation in computed tomography : an integrated framework
Samaranayake, Premaratne
;
Dadich, Ann
;
Hayes, Kate J.
; …
- In:
Business process management journal
21
(
2015
)
5
,
pp. 988-1014
Persistent link: https://www.econbiz.de/10011456732
Saved in:
4
Assessment of patient safety culture : a comparative case study between physicians and nurses
Elsheikh, Ahmed Mohamed
;
AlShareef, Mohammed Abdullah
; …
- In:
Business process management journal
23
(
2017
)
4
,
pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
Saved in:
5
Relationships between patient flow problems, health care services, and patient satisfaction : an empirical investigation of the emergency department
Al Owad, Ali
;
Islam, Mazharul
;
Samaranayake, Premaratne
; …
- In:
Business process management journal
28
(
2022
)
3
,
pp. 684-712
Persistent link: https://www.econbiz.de/10013380718
Saved in:
6
A multi-objective optimization model for outpatient care delivery with service fairness
Datta, Soumyajyoti
;
Kapoor, Rohit
;
Mehta, Peeyush
- In:
Business process management journal
29
(
2023
)
3
,
pp. 630-652
Persistent link: https://www.econbiz.de/10014291556
Saved in:
7
A critical analysis of Lean approach structuring in hospitals
Curatolo, Niccolo
;
Lamouri, Samir
;
Huet, Jean-Charles
; …
- In:
Business process management journal
20
(
2014
)
3
,
pp. 433-454
Persistent link: https://www.econbiz.de/10010384785
Saved in:
8
Lean process design for a radiology department
Camgöz-Akdağ, Hatice
;
Çalişkan, Esra
;
Toma, Sirel
- In:
Business process management journal
23
(
2017
)
4
,
pp. 779-791
Persistent link: https://www.econbiz.de/10011723268
Saved in:
9
Patterns for modeling process variability in a healthcare context
Kirchner, Kathrin
;
Laue, Ralf
;
Edwards, Kasper
;
Lantow, …
- In:
Business process management journal
30
(
2024
)
1
,
pp. 1-27
Persistent link: https://www.econbiz.de/10014496668
Saved in:
10
Integration of value stream mapping and agent-based modeling for OR improvement
Xie, Yikun
;
Peng, Qingjin
- In:
Business process management journal
18
(
2012
)
4
,
pp. 585-599
Persistent link: https://www.econbiz.de/10009582497
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