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Relationships between patient flow problems, health care services, and patient satisfaction : an empirical investigation of the emergency department
Al Owad, Ali; Islam, Mazharul; Samaranayake, Premaratne; … - In: Business process management journal 28 (2022) 3, pp. 684-712
Persistent link: https://www.econbiz.de/10013380718
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A multi-objective optimization model for outpatient care delivery with service fairness
Datta, Soumyajyoti; Kapoor, Rohit; Mehta, Peeyush - In: Business process management journal 29 (2023) 3, pp. 630-652
Persistent link: https://www.econbiz.de/10014291556
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Handoff processes, information quality and patient safety : a trans-disciplinary literature review
Gogan, Janis L.; Baxter, Ryan J.; Boss, Scott R.; … - In: Business process management journal 19 (2013) 1, pp. 70-94
Persistent link: https://www.econbiz.de/10010202693
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Patient-journey modelling and simulation in computed tomography : an integrated framework
Samaranayake, Premaratne; Dadich, Ann; Hayes, Kate J.; … - In: Business process management journal 21 (2015) 5, pp. 988-1014
Persistent link: https://www.econbiz.de/10011456732
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Process maturity and patient orientation in times of a health system reform
Bogodistov, Yevgen; Moormann, Jürgen; Sibbel, Rainer; … - In: Business process management journal 28 (2022) 1, pp. 258-272
Persistent link: https://www.econbiz.de/10013162267
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Bottleneck detection for improvement of Emergency Department efficiency
Zhao, Yuancheng; Peng, Qingjin; Strome, Trevor; Weldon, Erin - In: Business process management journal 21 (2015) 3, pp. 564-585
Persistent link: https://www.econbiz.de/10011378202
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Integration of value stream mapping and agent-based modeling for OR improvement
Xie, Yikun; Peng, Qingjin - In: Business process management journal 18 (2012) 4, pp. 585-599
Persistent link: https://www.econbiz.de/10009582497
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Assessment of patient safety culture : a comparative case study between physicians and nurses
Elsheikh, Ahmed Mohamed; AlShareef, Mohammed Abdullah; … - In: Business process management journal 23 (2017) 4, pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
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A critical analysis of Lean approach structuring in hospitals
Curatolo, Niccolo; Lamouri, Samir; Huet, Jean-Charles; … - In: Business process management journal 20 (2014) 3, pp. 433-454
Persistent link: https://www.econbiz.de/10010384785
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Lean process design for a radiology department
Camgöz-Akdağ, Hatice; Çalişkan, Esra; Toma, Sirel - In: Business process management journal 23 (2017) 4, pp. 779-791
Persistent link: https://www.econbiz.de/10011723268