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Service quality in electricity distribution in Brazil : a Malmquist approach
Marinho, Alexandre; Resende, Marcelo - 2016
). The analysis treats undesirable technical indicators as inputs and desirable consumer satisfaction indicators as outputs …
Persistent link: https://www.econbiz.de/10011586315
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Asymmetric neutrality regulation and innovation at the edges : fixed vs. mobile networks
Choi, Jay Pil; Jeon, Doh-Shin; Kim, Byung-Cheol - 2014
We study how net neutrality regulations affect a high-bandwidth content provider's (CP) investment incentives in quality of services (QoS). We find that the effects crucially depend on network capacity levels. With limited capacity, as in mobile networks, prioritized delivery services are...
Persistent link: https://www.econbiz.de/10010412363
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The end of tourist traps : a natural experiment on the impact of tripadvisor on quality upgrading
Donati, Dante - 2022
Asymmetric information can distort market outcomes. I study how the online disclosure of information affects consumers' behavior and firms' incentives to upgrade product quality in markets where information is traditionally limited. I first build a model of consumer search with firms' endogenous...
Persistent link: https://www.econbiz.de/10013285520
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When nudges fail to scale : field experimental evidence from goal setting on mobile phones
Löschel, Andreas; Rodemeier, Matthias; Werthschulte, … - 2020
Non-pecuniary incentives motivated by insights from psychology ("nudges") have been shown to be effective tools to change behavior in a variety of fields. An often unanswered question relevant for public policy is whether these promising interventions can be scaled up. In cooperation with a...
Persistent link: https://www.econbiz.de/10012260629
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Self-preferencing, quality provision, and welfare in mobile application markets
Teng, Xuan - 2022
Platforms may give preferential treatment to their own products in search results. Whether and how to regulate this self-preferencing behavior is an intensely debated antitrust issue. This paper identifies self-preferencing and quantifies its equilibrium welfare effects in Apple App Store. I...
Persistent link: https://www.econbiz.de/10013419345
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Shop around and you pay more
Yan, Ji; Tian, Kun; Dixon, Huw; Heravi, Saeed M.; … - 2014
We examine the relationship between the prices paid by households and their shopping patterns measured in terms of shopping frequency and the range of stores visited. We use the TNS data which allows us to control for household heterogeneity. The main contribution of the paper is that we find...
Persistent link: https://www.econbiz.de/10010393118
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Switching beers? : the effects of switching costs on prices and profits in competitive markets
He, Xiaoyang; Siebert, Ralph - 2021
We consider a dynamic oligopoly on the beer market and study the differential effects of switching costs on product prices, market shares, and profits. Our demand estimation results show large differences in brand loyalty, and switching costs across customer income segments and beer brands. Our...
Persistent link: https://www.econbiz.de/10012510220
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Satisfaction with amenities and taste for revolt in the Middle East
Fereidouni, Hassan Gholipour; Farzanegan, Mohammad Reza - 2023
The purpose of this study is to explore the relationship between individuals' satisfaction with amenities and … infrastructure) and applying Probit regressions, our results show that satisfaction with amenities and environmental quality … more pronounced in urban areas, particularly in large cities. We also find that individuals' satisfaction with amenities …
Persistent link: https://www.econbiz.de/10014295085
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Airline alliances and service quality
Brueckner, Jan K.; Flores-Fillol, Ricardo - 2018
Convenient scheduling, characterized by adequate flight frequency, is the main quality attribute for airline services. However, the effect of airline alliances on this important dimension of service quality has received almost no attention in the literature. This paper fills this gap by...
Persistent link: https://www.econbiz.de/10011900765
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Financing and funding health care : optimal policy and political implementability
Nuscheler, Robert; Roeder, Kerstin - 2014
Health care financing and funding are usually analyzed in isolation. This paper combines the corresponding strands of the literature and thereby advances our understanding of the important interaction between them. We investigate the impact of three modes of health care financing, namely,...
Persistent link: https://www.econbiz.de/10010383333