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~isPartOf:"Cases on managing e-services"
~subject:"E-commerce"
~subject:"Supplier relationship management"
~type_genre:"Case study"
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Cases on managing e-services
Gabler Edition Wissenschaft
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A Gower book
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
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Informationsmanagement und digitale Transformation
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Online-PR im Web 2.0 : Fallbeispiele aus Wirtschaft und Politik
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AMS - advanced marketing series
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Business Collaboration : standortübergreifende Prozesse mit Business Software ; Praxislösungen im Detail ; Fallstudien, Konzepte, Modellierung
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Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
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Controlling und Management
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E-business and telecommunications : 4th international conference ; revised selected papers
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Europäische Hochschulschriften / 5
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Evolving towards the internetworked enterprise : technological and organizational perspectives
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Gabler Edition Wissenschaft / Business-to-Business-Marketing
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Gabler Edition Wissenschaft / Kundenmanagement & Electronic Commerce
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Gabler-Edition Wissenschaft / Business-to-Business-Marketing
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HMD : Praxis der Wirtschaftsinformatik
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Hamburger Materialien zur Medien-Information : Schriftenreihe zur Theorie, Methodik und Praxis der Medieninformationsarbeit
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Harvard business review : HBR
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Implementing new business models in for-profit and non-profit organizations : technologies and applications
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Industrial marketing management : the international journal for industrial and high-tech firms
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Information technology and management
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Intelligent information systems
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International journal of electronic commerce : IJEC
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International journal of electronic customer relationship management : IJECRM
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International journal of energy sector management : IJESM
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Journal of business strategy
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Journal of international marketing and marketing research
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Journal of small business and entrepreneurship : JSBE ; the journal of the Canadian Council for Small Business and Entrepreneurship
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Key challenges and opportunities in Web entrepreneurship
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Management decision : MD
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E-insurance : developing customer-friendly electronic insurance services from the novel project perspective
Ahonen, Aki
;
Salonen, Jarno
;
Järvinen, Raija
; …
- In:
Cases on managing e-services
,
(pp. 107-125)
.
2009
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