This study explores the role of perceived customer value and loyalty relationships in mobile wallet (M-wallet). The … study further investigates trust and satisfaction as drivers of loyalty and examines the role of trust in the traditional … value-satisfaction-loyalty relationship. A total of 214 responses from M-wallet users were captured using a structured …

experience, builds consumer trust, and improves loyalty. The study displays how customer trust mediates the effect of employee … identification and retailer adaptability on customer loyalty while digital interaction mediates the effect of brand comparison on … in a retail setting. These results denote that (a) store loyalty is predominantly driven by consumer self-consistence and …

Top) application by examining the perceptions of justice and trustworthiness factors affecting customer loyalty mediating … influenced by consumer trustworthiness and three subfactors of justice; it also plays a mediating role in the impact of justice … and trustworthiness factors on customer loyalty. However, customer trustworthiness has the strongest direct impact on …

design of an existing application created to satisfy user loyalty. This research proposed and examined how XR applications …' UXBDI affect user engagement and loyalty and used structural equation modeling to test the impact of UXBDI on web-based XR … application loyalty. A total of 332 users of XR applications participated in the online questionnaire. The findings revealed that …

customer satisfaction and loyalty at Waroeng Steak Restaurants in DKI Jakarta. This research design is descriptive and … significant effect on customer satisfaction but have no significant effect on customer loyalty, brand image has a significant … effect on customer satisfaction but has no significant effect on customer loyalty; product quality has a significant effect …

Long-term success of the tourism industry is unthinkable unless tourist satisfaction and loyalty are secured. However … Ethiopia. To this end, this study attempts to examine tourist satisfaction-loyalty nexus and its implication for sustainable … elucidate that there is a highly significant relationship between tourist satisfaction and loyalty. However, the level of …

agricultural cooperatives. First, it distinguishes between three elements of commitment: loyalty, identification and participation …

This paper investigates satisfaction and loyalty in social commerce by integrating the role of emotion as a mediating … loyalty, the author has identified four antecedent variables from both cognitive and affective parts of shoppers: trust … proposes a new validated model to explain satisfaction and loyalty in social commerce. Structural Equation Modelling (SEM) has …

findings further established that; Voters' trust and loyalty mediate and moderate the relationship. We therefore recommended …

consumer behaviour, little is known about the dimensions of V-o-D service quality. We address this gap by conducting a robust … on various dimensions of consumer value such as functional, social, emotional, epistemic, and conditional. Thereafter …, the effect of value on loyalty dimensions such as conative and action is examined. These inter-construct relationships …