Linking service quality, value, and loyalty in the V-o-D service context through a review of literature
Year of publication: |
2022
|
---|---|
Authors: | Datta, Satyaki ; Ghosh, Tathagata |
Published in: |
Cogent Business & Management. - ISSN 2331-1975. - Vol. 9.2022, 1, p. 1-23
|
Publisher: |
Abingdon : Taylor & Francis |
Subject: | entertainment service | loyalty | service quality | value | video-on-demand |
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