, the effect of value on loyalty dimensions such as conative and action is examined. These inter-construct relationships …

Long-term success of the tourism industry is unthinkable unless tourist satisfaction and loyalty are secured. However … Ethiopia. To this end, this study attempts to examine tourist satisfaction-loyalty nexus and its implication for sustainable … elucidate that there is a highly significant relationship between tourist satisfaction and loyalty. However, the level of …

This paper investigates satisfaction and loyalty in social commerce by integrating the role of emotion as a mediating … loyalty, the author has identified four antecedent variables from both cognitive and affective parts of shoppers: trust … proposes a new validated model to explain satisfaction and loyalty in social commerce. Structural Equation Modelling (SEM) has …

This study explores the role of perceived customer value and loyalty relationships in mobile wallet (M-wallet). The … study further investigates trust and satisfaction as drivers of loyalty and examines the role of trust in the traditional … value-satisfaction-loyalty relationship. A total of 214 responses from M-wallet users were captured using a structured …

Top) application by examining the perceptions of justice and trustworthiness factors affecting customer loyalty mediating … and trustworthiness factors on customer loyalty. However, customer trustworthiness has the strongest direct impact on … customer loyalty. This research can be used as a model on which firms will base themselves to create customer loyalty by …

design of an existing application created to satisfy user loyalty. This research proposed and examined how XR applications …' UXBDI affect user engagement and loyalty and used structural equation modeling to test the impact of UXBDI on web-based XR … application loyalty. A total of 332 users of XR applications participated in the online questionnaire. The findings revealed that …

, trust, and loyalty. Survey data help articulate brand comparison, digital interactions, and shopping experience as customer … experience, builds consumer trust, and improves loyalty. The study displays how customer trust mediates the effect of employee … identification and retailer adaptability on customer loyalty while digital interaction mediates the effect of brand comparison on …

customer satisfaction and loyalty at Waroeng Steak Restaurants in DKI Jakarta. This research design is descriptive and … significant effect on customer satisfaction but have no significant effect on customer loyalty, brand image has a significant … effect on customer satisfaction but has no significant effect on customer loyalty; product quality has a significant effect …

This study examines the influence of corporate social responsibility activities on customer satisfaction and loyalty in … that corporate social responsibility activities have a strong and positive impact on customer satisfaction and loyalty. It … was also found that customer satisfaction is linked positively to customer loyalty. Findings from this paper are of …