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Willingness to participate in a cocoa pension scheme in Ghana : an application of discrete choice experiment

Bannor, Richard Kwasi; Oppong-Kyeremeh, Helena; Amfo, … - In: Cogent business & management 9 (2022) 1, pp. 1-21

Studies on involuntary pension participation in general and among farmers, in particular, are scanty. Therefore, this paper aims at investigating cocoa farmers' awareness of pension schemes as well as assessing their willingness to participate in a cocoa pension scheme. A sample of 450 cocoa...

Persistent link: https://www.econbiz.de/10014441936

Will in-flight virtual reality increase the enjoyment of flight for anxious passengers?

Gafur, Hibar Syahrul; Sari, Hasrini; Yudhistira, Titah - In: Cogent business & management 10 (2023) 2, pp. 1-20

-related anxiety and attitude toward using in-flight VR is examined. Furthermore, the willingness to buy airline tickets is also …-flight VR. In addition, the intention to buy airline tickets is also measured as the dependent variable to explore the influence … buy airline tickets. The originality of the research:Instead of using VR as a therapy tool, this study explores the …

Persistent link: https://www.econbiz.de/10014505001

A review of ancillary services in the airline industry

Liu, Honglin; Nawal Hanim Abdullah; Shin Yiing Lee - In: Cogent business & management 11 (2024) 1, pp. 1-14

The significance of ancillary services within the airline industry is progressively gaining prominence. As such …, research on airlines’ ancillary services has continuously grown. The primary objective of this research article is to provide a … review of ancillary services on passengers’ willingness to pay and the personalized pricing within the airline industry …

Persistent link: https://www.econbiz.de/10014529021

Service failure recovery on customer recovery satisfaction and attitude loyalty for airline industry : the moderating effect of brand authenticity

Van Dat Tran - In: Cogent business & management 11 (2024) 1, pp. 1-15

attitude loyalty for airline industry. The author propose an experimentally determined model of service recovery based on the … satisfaction in terms of attitudinal characteristics. Managers could strive to improve service failure at their airlines in order … characteristics. Managers could strive to improve service failure at their airlines in order to increase brand authenticity now that …

Persistent link: https://www.econbiz.de/10014534549

The mediating impact of airlines' image in relation of corporate social responsibility and customers' loyalty : an empirical in Vietnam

Phan Thanh Hai; Thu Hoang Anh - In: Cogent business & management 10 (2023) 1, pp. 1-18

Corporate social responsibility (CSR) towards sustainable development has been identified as a marketing philosophy that businesses in developed countries should pursue in the post-Covid-19 era as these practices deal with urgent global social and environmental challenges. Such efforts...

Persistent link: https://www.econbiz.de/10014469196

Factors influencing the behavior in recycling of e-waste using integrated TPB and NAM model

Michael, Lidwin Kenneth; Hungund, Sumukh S.; Sriram K. V. - In: Cogent business & management 11 (2024) 1, pp. 1-18

The rapid advancement of technology across multiple sectors including education, the workplace, manufacturing, and household appliances, has resulted in a notable increase in the prevalence of electronic gadgets. Therefore, these devices, also known as e-waste, are discarded once they have...

Persistent link: https://www.econbiz.de/10014534502

Customer switching behavior among Indonesian Muslims : evidence from the merger of Indonesia's State-owned Islamic banks

Mochlasin, Mochlasin; Nornajihah Nadia Hasbullah; … - In: Cogent business & management 10 (2023) 3, pp. 1-19

This research examined the factors that affect customer satisfaction and switching behavior in the post-merger of the state-owned Islamic banks in Indonesia. Data were collected by distributing an online questionnaire to a total of 210 Muslim customers. Furthermore, the collected data were...

Persistent link: https://www.econbiz.de/10014505247

Determinants of customer satisfaction and loyalty Waroeng Steak Restaurant in DKI Jakarta

Mubarok, Endang Saefuddin; Subarjo, Budi; Raihan, Raihan; … - In: Cogent business & management 10 (2023) 3, pp. 1-20

This study aims to determine the effect of facilities, brand image, product quality, promotion, and service quality on customer satisfaction and loyalty at Waroeng Steak Restaurants in DKI Jakarta. This research design is descriptive and quantitative explanatory, with a multivariate analysis...

Persistent link: https://www.econbiz.de/10014505809

The impact of pricing on consumer buying behavior in the UAE

Alnahhal, Mohammed; Aldhuhoori, Easa; Al-Omari, … - In: Cogent business & management 11 (2024) 1, pp. 1-13

This study examines the effect of pricing practices and other factors on consumers’ buying behavior in the UAE in the post-Covid-19 era. The focus is on buying from hypermarkets. Other factors such as product quality, the possibility of paying with cards, convenient hypermarket layout, near...

Persistent link: https://www.econbiz.de/10014538809

Customer willingness to participate in value co-creation : the moderating effect of social ties (empirical study of automobile customers in Ghana)

Opata, Christian Narh; Xiao, Wen; Nusenu, Angela Abena; … - In: Cogent business & management 6 (2019), pp. 1-14

Value co-creation as a social process involves the interactions and dialogues between stakeholders. As such, the social ties that stakeholders develop have the propensity to influence their level of interaction in a co-creation activity. In this study, we examine the effect of social ties on...

Persistent link: https://www.econbiz.de/10012112905