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~isPartOf:"DNB Working Papers"
~isPartOf:"International Journal of Electronic Finance"
~person:"Al-alak, Basheer Abbas"
~subject:"banking"
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Al-alak, Basheer Abbas
End, Jan Willem van den
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Measuring e-statement quality impact on customer satisfaction and loyalty
Bekhet, Hussain Ali
;
Al-alak, Basheer Abbas
- In:
International Journal of Electronic Finance
5
(
2011
)
4
,
pp. 299-315
of the true e-statement quality domains by bank management will enable the
banking
industry to design customer …
Persistent link: https://www.econbiz.de/10009352626
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