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Service failure and service recovery in toruism : a review
Ennew, Christine T. (contributor);  … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001846987
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Understanding the economic impact of tourism : Som Nath Chib memorial lecture, Feb 14th 2003
Ennew, Christine T. (contributor) - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001846993
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An examaination of the consequences of market orientation in China
Qu, Riliang (contributor); Ennew, Christine T. (contributor) - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001852067
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The nature of marketing relationships : perspectives from providers and clients in the hotel sector
Vieira, Armando Luís (contributor);  … - 2004 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002435329
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Developing a market orientation in a transitional economy : the role of government regulation and ownership structure
Qu, Riliang (contributor); Ennew, Christine T. (contributor) - 2004 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002435330
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Emotional responses to service complaint experiences : the role of perceived justice
Schoefer, Klaus (contributor);  … - 2002 - [Elektronischne Ressource]
Persistent link: https://www.econbiz.de/10001737463
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Developing market orientation in China : the impact of the regulation and ownership structure
Qu, Riliang (contributor); Ennew, Christine T. (contributor) - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001736624