more effective when contracts are unverifiable because they help market participants overcome problems of trust. On the …

We investigate experimentally the effects of information about native/immigrant identity, and the ability to … British and Immigrant subjects in the UK we find that neither information about identity nor communicating self … of the extent they involve conflict over time. Overall, the results indicate that inter-personal communication may help …

We study how upward communication - from workers to managers - about individual efforts affects the effectiveness of …

Human communication in organizations often involves a large amount of gossiping about others. Here we study in an … experiment whether gossip affects the efficiency of human interactions. We let subjects play a trust game. Third parties observe …

background, language and diet to investigate the relationship between cultural identity, trust and cooperation. Subjects with …, contributed 15% more in a public goods game, displayed greater "social capital" such as trust in the government and more …-reported identity, a mainstay of the survey literature, had no predictive power. This highlights the importance of identity but only …

ratings. With identity changes, trust is particularly low towards new sellers since buyers cannot discriminate between truly …. Online reputation, however, is not directly connected to a person, but only to the virtual identity of that person. Users can … therefore shed a negative reputation by creating a new account. We study the effects of such identity changes on the efficiency …

In a laboratory experiment we test the interaction effects of status and group identity on interpersonal trust. Natural … group identity is generated by school affiliation. Status (expert or agent) is awarded based on relative performance in a … the disadvantaged group that nevertheless achieve the status of expert) trust less both in-group and out-group trustees …

This paper investigates the effect of different communication channels on promise-making and promise-keeping in a … helping situation. Four treatments differ with respect to the communication channel employed to solicit unincentivized … cooperation, i.e., face-to-face, phone call and two different sorts of computer-mediated communication. The less anonymous (face …

This paper reviews experimental studies that investigate the effects of communication on behavior in organizational … research that tests whether communication can help to overcome coordination failure within organizations, and (b) studies that … analyze the role of communication in alleviating problems arising from information asymmetries at the workplace. The evidence …