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~isPartOf:"EPRG working paper"
~isPartOf:"International journal of economic perspectives : IJEP"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Dienstleistungsqualität"
~subject:"Performance-Messung"
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Dienstleistungsqualität
Performance-Messung
Einführung
54
Implementation
54
Quality management
44
Qualitätsmanagement
44
Spain
8
Spanien
8
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implementation
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1
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Magnezi, Racheli
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1
Michell, Vaughan
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EPRG working paper
International journal of economic perspectives : IJEP
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
The journal of financial data science
6
The TQM journal : the international review of organizational improvement
5
The international journal of productivity and performance management : IJPPM
4
International journal of production research
3
International journal of quality & reliability management
3
Business process management journal
2
Discussion paper series / IZA
2
Diskussionsbeiträge / 1 / Universität Konstanz, Rechts-, Wirtschafts- und Verwaltungswissenschaftliche Sektion, Fachbereich Wirtschaftswissenschaften
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of management reviews : IJMR
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of services and operations management
2
Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
2
Office of Research working paper / University of Illinois at Urbana-Champaign, College of Commerce and Business Administration
2
Policy research working paper : WPS
2
Public finance and management : PFM
2
Public performance & management review
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Service business : an international journal
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Springer eBook Collection / Business and Economics
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World Bank E-Library Archive
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Advances in accounting education : teaching and curriculum innovations
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African journal of science, technology, innovation and development : AJSTID
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Asian journal of management science and applications : AJMSA
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Business performance measurement and management : new contexts, themes and challenges
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CLIC executive briefing
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Cambridge working papers in economics
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Central European journal of management : CEJM
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ECONIS (ZBW)
10
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1
Implementing the EU renewables directive
Neuhoff, Karsten
-
2009
Persistent link: https://www.econbiz.de/10003851250
Saved in:
2
Results of an empirical investigation on the anticipated improvement areas of the ISO 9001:2000 standard
Gotzamani, Katerina
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 687-704
Persistent link: https://www.econbiz.de/10003995860
Saved in:
3
Special issue: The human dimension and organizational performance
Dahlgaard-Park, Su Mi
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009509656
Saved in:
4
Effective implementation for introducing ISO/TS 16949 in semiconductor manufacturing industries
Pai, Fan-yun
;
Yeh, Tsu-ming
- In:
Total quality management & business excellence : an …
24
(
2013
)
4
,
pp. 462-478
Persistent link: https://www.econbiz.de/10009752071
Saved in:
5
From ISO quality standards to an integrated management system : an implementation process in SME
Garengo, Patrizia
;
Biazzo, Stefano
- In:
Total quality management & business excellence : an …
24
(
2013
)
3
,
pp. 310-335
Persistent link: https://www.econbiz.de/10009752093
Saved in:
6
Adapted customer relationship management implementation framework : facilitating value creation in nursing homes
Gulliver, Stephen R.
;
Joshi, Uday B.
;
Michell, Vaughan
- In:
Total quality management & business excellence : an …
24
(
2013
)
9
,
pp. 991-1003
Persistent link: https://www.econbiz.de/10009793767
Saved in:
7
Design and blueprinting for total quality management implementation in service organisations
Calabrese, Armando
;
Corbò, Michele
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 719-732
Persistent link: https://www.econbiz.de/10011388379
Saved in:
8
Does the implementation of quality standards freeze action modes?
Greenhut, Ayala Kobo
;
Magnezi, Racheli
;
Ben-Shlomo, Izhar
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1609-1616
Persistent link: https://www.econbiz.de/10011817011
Saved in:
9
Developing a performance management model for the implementation of TQM practices in public education centres
Mateos-Ronco, Alicia
;
Hernández Mezquida, José Manuel
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 546-579
Persistent link: https://www.econbiz.de/10011854098
Saved in:
10
Evaluating the implementation of the performance management system within UGU district municipality
Mbili, Sihle M.
;
Zondi, Wellington B.
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
3
,
pp. 1348-1354
Persistent link: https://www.econbiz.de/10012211144
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