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Customers often receive expert advice related to their health, finances, taxes or legal procedures, to name just a few. A noble stance taken by some is that experts should empower customers to make their own decisions. In this article, we distinguish informational from decisional empowerment and...
Persistent link: https://www.econbiz.de/10010755253
the possibilities of liberalizing trade in telecommunication services if India and its largest trading partner-the US … services and that it should be a priority sector in the FTA negotiations. The study identified certain areas such as R … mutually beneficial. The study found that telecommunication services have been significantly liberalized in the US FTAs …
Persistent link: https://www.econbiz.de/10005342034
L'étude de la gestion des temps et des délais dans les services communaux de deux mairies françaises innovantes permet … gestion des services et les activités plus spécifiquement liées au caractère public pour lesquelles le transfert instrumental …
Persistent link: https://www.econbiz.de/10009386773
, voire même du bien fondé d'une activité. Or en matière de services d'aide à domicile, les instruments d … activités, y compris dans les services sanitaires et sociaux. Au contraire, elle prend acte de cette évolution sans pour autant … services que l'on cherche à évaluer, dans toute sa complexité et dans toutes ses dimensions. …
Persistent link: https://www.econbiz.de/10010548429
Services constitute a major part of the economy, and, contrary to popular believe, service firms do innovate. In this … paper I take a closer look at one aspect of innovation in services: appropriability. I discuss the different elements that …
Persistent link: https://www.econbiz.de/10010837550
Services form an important part of the economy today. Innovation for service firms is as important as for manufacturing … that service firms do not innovate does not hold. Innovation is, however, often ad hoc for services, and it can therefore … benefits of innovation in services. The two issues primarily discussed in this paper – the possibilities of formalizing and …
Persistent link: https://www.econbiz.de/10010731080
In this paper the service process is considered as a sequence of events. Using theory from economics and psychology a model is formulated that explains how the utility of each event affects the overall evaluation of the service process. In this model we especially account for the peak-and-end...
Persistent link: https://www.econbiz.de/10010731150
-intensive sectors and services. The results suggest that medium-tech sectors contribute to the knowledge base of an economy more than … high-tech ones. Knowledge-intensive services have an uncoupling effect, but less so at the high-tech end of these services. …
Persistent link: https://www.econbiz.de/10010731157
On esquisse l'histoire du secteur sans but lucratif, histoire qui a laissé des strates successives qui expliquent en partie sa structure actuelle. Puis, on examine le poids économique de ce Tiers secteur, à partir des premiers résultats, du compte des institutions sans but lucratif,...
Persistent link: https://www.econbiz.de/10010750808
L'objectif de notre article est d'étudier l'impact du phénomène assez récent des délocalisations deservices. A partir de l'analyse des données disponibles sur les délocalisations des activités de service,nous proposons une présentation des enjeux de politiques publiques sur cette...
Persistent link: https://www.econbiz.de/10010750847