The world of business management, especially in North America, is becoming increasingly interested in emotions. During the last ten years, this movement has largely turned around the notion of emotional intelligence. The purpose of this article is to relocate this question in context and to show...

Le changement radical modifie la représentation que les individus ont de l’identité organisationnelle. Ce bouleversement cognitif affecte différemment le processus d’identification des membres d’une organisation soumis à un même changement. Une étude empirique menée au sein de la...

One of the questions raised by the growing use of electronic communications is how far they have an impact on meetings functioning. Data have been collected via phone survey among a sample of 2,500 managers from 2001 to 2005. The results show that substitution between electronic and face-to-face...