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addition, in recent years, the competition between these various brands with national brands invite to use many quality cues … with the aim of improving the quality perceived by client. We question the appropriateness and effectiveness of this … strategy of marking quality. An experiment shows that national brands are perceived as equivalent in quality to that of premium …
Persistent link: https://www.econbiz.de/10010707654
La multiplication des signes de qualité oblige à repenser la définition des labels et à structurer de manière pertinente cet ensemble de signaux souvent opaque. Les apports de l'économie de l'information permettent de différencier, d'une part, les labels exponentiels et, d'autre part, les...
Persistent link: https://www.econbiz.de/10011073634
The purpose of this research is to explore the combining of marketing and organizational literature. This paper seeks to evaluate the relationships between multichannel coordination and customer participation, as seen through the lens of potential customer opportunism. It aims at showing the...
Persistent link: https://www.econbiz.de/10011071831
Brand management contributions to performance are regularly questioned by CEOs. A few studies tried to assess the impact of brand management systems (BMSs) upon brand performance while there are still issues about the reliability and validity of the scale across business sectors. This study...
Persistent link: https://www.econbiz.de/10011093897
Face à la crise de l'immobilier, la France et les Etats-Unis ont opté pour des stratégies différentes. Celles-ci ont suscité une intervention différenciée des autorités dont les objectifs étaient, pour la France, la stabilité du système économique, pour les Etats-Unis, sa transparence.
Persistent link: https://www.econbiz.de/10011166335
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The purpose of this article is to present a multi-items scale on Web retail service quality. After reviewing the … to consumers in their assessment of the quality Internet retailers. Theses dimensions are access, easy of use, design …, products and services offering, interactivity, security, quality of information, reliability and service recovery. The second …
Persistent link: https://www.econbiz.de/10010861369
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