In a knowledge management project, the key issue is to help the stakeholders to choose which parts of their knowledge will need to be specifically capitalized. This means finding a decision support approach enabling them to identify and locate potential crucial knowledge. To deal with this type...

Dans certains cas les missions de conseil en management n'atteignent pas les objectifs escomptés et provoquent d'incroyables gaspillages. Cette analyse présente les causes d'échec de la relation consultant-consulté.