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Brand worlds : a guide to crea...
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Beziehungsmarketing
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Dienstleistungsqualität
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Electronic Services
International journal of advertising : the quarterly review of marketing communications
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Konsumentenverhaltensforschung im 21. Jahrhundert : gewidmet Peter Weinberg zum 65. Geburtstag
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Maßnahmen zur Schaffung von Vertrauen in die Dienstleitungsqualität beim Internetshopping : unter besonderer Berücksichtigung von Verkaufspersonal im Internet
Terlutter, Ralf
;
Diehl, Sandra
- In:
Electronic Services
,
(pp. 433-460)
.
2002
Persistent link: https://www.econbiz.de/10001652833
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