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Robots, artificial intelligence, and service automation (RAISA) in hospitality : sentiment analysis of YouTube streaming data
Kim, Taekyung; Jo, Hwirim; Yhee, Yerin; Koo, Chulmo - In: Electronic markets : EM ; the international journal of … 32 (2022) 1, pp. 259-275
Persistent link: https://www.econbiz.de/10013271814
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Cognitive automation
Engel, Christian; Ebel, Philipp; Leimeister, Jan Marco - In: Electronic markets : EM ; the international journal of … 32 (2022) 1, pp. 339-350
Persistent link: https://www.econbiz.de/10013271830
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AI and robotics in the European restaurant sector : assessing potentials for process innovation in a high-contact service industry
Blöcher, Katharina; Alt, Rainer - In: Electronic markets : EM ; the international journal of … 31 (2021) 3, pp. 529-551
Persistent link: https://www.econbiz.de/10012666406
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The adoption of artificial intelligence and robotics in the hotel industry : prospects and challenges
Nam, Kichan; Dutt, Christopher S.; Chathoth, Prakash; … - In: Electronic markets : EM ; the international journal of … 31 (2021) 3, pp. 553-574
Persistent link: https://www.econbiz.de/10012666409
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Robotic process automation
Hofmann, Peter; Samp, Caroline; Urbach, Nils - In: Electronic markets : EM ; the international journal of … 30 (2020) 1, pp. 99-106
Persistent link: https://www.econbiz.de/10012419466
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Automated identification of different lead users regarding the innovation process
Schmid, Isabel; Wörner, Janik; Leist, Susanne - In: Electronic markets : EM ; the international journal of … 32 (2022) 2, pp. 945-970
Persistent link: https://www.econbiz.de/10013399899
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How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents
Moussawi, Sara; Koufaris, Marios; Benbunan-Fich, Raquel - In: Electronic markets : EM ; the international journal of … 31 (2021) 2, pp. 343-364
Persistent link: https://www.econbiz.de/10012615097
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AI-based chatbots in customer service and their effects on user compliance
Adam, Martin; Wessel, Michael; Benlian, Alexander - In: Electronic markets : EM ; the international journal of … 31 (2021) 2, pp. 427-445
Persistent link: https://www.econbiz.de/10012615120
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Trustworthy artificial intelligence
Thiebes, Scott; Lins, Sebastian; Sunyaev, Ali - In: Electronic markets : EM ; the international journal of … 31 (2021) 2, pp. 447-464
Persistent link: https://www.econbiz.de/10012615123
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Categorization and eccentricity of AI risks : a comparative study of the global AI guidelines
Jia, Kai; Zhang, Nan - In: Electronic markets : EM ; the international journal of … 32 (2022) 1, pp. 59-71
Persistent link: https://www.econbiz.de/10013271445