Robots, artificial intelligence, and service automation (RAISA) in hospitality : sentiment analysis of YouTube streaming data
Taekyung Kim, Hwirim Jo, Yerin Yhee, Chulmo Koo
| Year of publication: |
2022
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|---|---|
| Authors: | Kim, Taekyung ; Jo, Hwirim ; Yhee, Yerin ; Koo, Chulmo |
| Published in: |
Electronic markets : EM ; the international journal of electronic commerce and business media. - Berlin : Springer, ISSN 1422-8890, ZDB-ID 2017342-8. - Vol. 32.2022, 1, p. 259-275
|
| Subject: | Artificial intelligence | Hospitality | Robot | Sentiment analysis | Streaming data | YouTube | Künstliche Intelligenz | Roboter | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s12525-021-00514-y [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013271814