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Generative artificial intelligence
Banh, Leonardo; Strobel, Gero - In: Electronic markets : EM ; the international journal of … 33 (2023) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10014437373
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A nascent design theory for explainable intelligent systems
Herm, Lukas-Valentin; Steinbach, Theresa; Wanner, Jonas Paul - In: Electronic markets : EM ; the international journal of … 32 (2022) 4, pp. 2185-2205
Persistent link: https://www.econbiz.de/10013556710
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Categorization and eccentricity of AI risks : a comparative study of the global AI guidelines
Jia, Kai; Zhang, Nan - In: Electronic markets : EM ; the international journal of … 32 (2022) 1, pp. 59-71
Persistent link: https://www.econbiz.de/10013271445
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Enhancing conversational agents for successful operation : a multi-perspective evaluation approach for continuous improvement
Lewandowski, Tom; Kučević, Emir; Leible, Stephan; … - In: Electronic markets : EM ; the international journal of … 33 (2023) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10014327160
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Seeking empathy or suggesting a solution? : effects of chatbot messages on service failure recovery
Haupt, Martin; Rozumowski, Anna; Freidank, Jan; Haas, … - In: Electronic markets : EM ; the international journal of … 33 (2023) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10014437283
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Assistant platforms
Schmidt, Rainer; Alt, Rainer; Zimmermann, Alfred - In: Electronic markets : EM ; the international journal of … 33 (2023) 1, pp. 1-14
Persistent link: https://www.econbiz.de/10014437317
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How to increase consumers' continued use intention of artificial intelligence voice assistants? : the role of anthropomorphic features
Zhou, Peiyu; Xie, Yuguang; Liang, Changyong - In: Electronic markets : EM ; the international journal of … 33 (2023) 1, pp. 1-18
Persistent link: https://www.econbiz.de/10014437319
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Artificial intelligence (AI) and robotics in travel, hospitality and leisure
Koo, Chulmo; Xiang, Zheng; Gretzel, Ulrike; Sigala, Marianna - In: Electronic markets : EM ; the international journal of … 31 (2021) 3, pp. 473-476
Persistent link: https://www.econbiz.de/10012666397
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Man vs machine : examining the three themes of service robotics in tourism and hospitality
Manthiou, Aikaterini; Klaus, Philipp; Kuppelwieser, Volker - In: Electronic markets : EM ; the international journal of … 31 (2021) 3, pp. 511-527
Persistent link: https://www.econbiz.de/10012666403
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AI and robotics in the European restaurant sector : assessing potentials for process innovation in a high-contact service industry
Blöcher, Katharina; Alt, Rainer - In: Electronic markets : EM ; the international journal of … 31 (2021) 3, pp. 529-551
Persistent link: https://www.econbiz.de/10012666406