Purpose – The purpose of this article is to assess the influence of different forms of organisational representation on the provision of work‐life balance employment policies. Design/methodology/approach – The article uses on‐site semi‐structured interviews with employees, HR and line...

Purpose – The main purpose of this paper is to identify sources of temp agency work satisfaction and discuss whether or not these sources differ from those well‐known to traditional satisfaction research (i.e. those appropriate for employees with a permanent contract)....

Purpose – The paper seeks to determine whether and how the quality of working life (QWL) varies between call centres (CCs) in the in‐house/outsourced, public and private sectors and the implications of these findings on human resource management (HRM). Design/methodology/approach – This...

Purpose – The purpose of this paper is to examine the relationship between psychological climate, and transformational leadership, with employee performance. The paper builds on relevant research in this area, and extends such research to the Indian context. Design/methodology/approach –...

The relationships between intention to look for work and gender, race, and job complexity are assessed using a national sample of working young adults in the USA (n = 3,622). The effects of gender and race on job complexity are also assessed. The results of the path analysis indicate that women...

This paper studies differences in job satisfaction and intrinsic work motivation between employees with different characteristics. Based on a study of the literature assumptions regarding these differences are developed and tested on data from a survey in the Nordic countries. In this survey...

Purpose – Although the phenomenon of organisational silence is widely seen in organisations, there is little empirical evidence regarding its nature and main components. This paper aims at investigating the dimensions of silence climate as they are perceived by individuals and exploring the...

Purpose – To investigate the level of organizational commitment in agency workers compared with permanent workers by taking into account relations between the two groups. Design/methodology/approach – A mixed methods design was employed comprising of a quantitative survey of 157 call centre...

Purpose – The paper aims to explain specific actions managers could take to improve support for the learning of staff and increase staff satisfaction with workplace learning. Design/methodology/approach – The paper shows the data gathered from 464 employees in 31 small manufacturing firms...

Purpose – McJobs in the fast‐food sector are a major area of youth employment. This paper explores young people's perceptions of work in this industry. Design/methodology/approach – The paper discusses the results of a survey of students' experiences of McJobs in Australia. Findings –...