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A review of the theory and practice of managing TQM : an integrative framework
Soltani, Ebrahim; Lai, Pei-Chun; Javadeen, Sayed Reza Sayed - In: Total quality management & business excellence : an … 19 (2008) 5/6, pp. 461-479
Persistent link: https://www.econbiz.de/10003740723
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Management and measurement of quality in ISO 9000 organisations : an empirical study in Spain
Trigueros Pina, José A.; Sansalvador Sellés, Manuel E. - In: Total quality management & business excellence : an … 19 (2008) 5/6, pp. 481-492
Persistent link: https://www.econbiz.de/10003740726
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Total quality management : a critical analysis from a complexity approach
Paz Salmador, M.; Bueno Campos, Eduardo; Maranhao, Roncalli - In: Total quality management & business excellence : an … 19 (2008) 5/6, pp. 513-533
Persistent link: https://www.econbiz.de/10003740731
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Quality management in logistics services : a comparison of practices between manufacturing companies and logistics firms in Australia
Rahman, Shams - In: Total quality management & business excellence : an … 19 (2008) 5/6, pp. 535-550
Persistent link: https://www.econbiz.de/10003740733
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Quality management case studies in the UK construction industry
Delgado-Hernandez, David Joaquin; Aspinwall, Elaine - In: Total quality management & business excellence : an … 19 (2008) 9/10, pp. 919-938
Persistent link: https://www.econbiz.de/10003806310
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Knowledge management : the fundamental component for delivery of quality
Stewart, Deb; Waddell, Dianne - In: Total quality management & business excellence : an … 19 (2008) 9/10, pp. 987-996
Persistent link: https://www.econbiz.de/10003806316
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Business ethics in tourism : as a dimension of TQM
Avelini Holjevac, Ivanka - In: Total quality management & business excellence : an … 19 (2008) 9/10, pp. 1029-1041
Persistent link: https://www.econbiz.de/10003806318
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Empirical investigation of ISO 9001 quality management systems' impact on organisational learning and process performances
Lambert, Gilles; Ouedraogo, Noufou - In: Total quality management & business excellence : an … 19 (2008) 9/10, pp. 1071-1085
Persistent link: https://www.econbiz.de/10003806330
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Are companies that implement TQM better learning organisations? : an empirical study
Martínez-Costa, Micaela; Jiménez-Jiménez, Daniel - In: Total quality management & business excellence : an … 19 (2008) 11/12, pp. 1101-1115
Persistent link: https://www.econbiz.de/10003807695
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Psychological work conditions and work stress in an innovating addiction treatment centre : consequences for the EFQM Excellence Model
Nabitz, Udo; Jansen, Paul; Voet, Sandra van der; Brink, … - In: Total quality management & business excellence : an … 20 (2009) 3/4, pp. 267-281
Persistent link: https://www.econbiz.de/10003862465