Empirical investigation of ISO 9001 quality management systems' impact on organisational learning and process performances
Year of publication: |
2008
|
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Authors: | Lambert, Gilles ; Ouedraogo, Noufou |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 19.2008, 9/10, p. 1071-1085
|
Subject: | Qualitätsmanagement | Quality management | Lernende Organisation | Learning organization |
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