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Management of quality-related costs : the case of Portuguese companies
Pires, António Ramos; Cociorva, Aliona; Saraiva, Margarida - In: Total quality management & business excellence : an … 24 (2013) 7, pp. 782-796
Persistent link: https://www.econbiz.de/10009783420
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How companies use the information about quality-related costs
Pires, António Ramos; Novas, Jorge; Saraiva, Margarida; … - In: Total quality management & business excellence : an … 28 (2017) 5/6, pp. 501-521
Persistent link: https://www.econbiz.de/10011723709
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Dependency relationships between critical factors of quality and employee satisfaction
Álvarez-García, José; Río Rama, María de la Cruz del; … - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 595-612
Persistent link: https://www.econbiz.de/10011579888
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Influence of quality on employee results : the case of rural accommodations in Spain
Río Rama, María de la Cruz del; Álvarez-García, José; … - In: Total quality management & business excellence : an … 28 (2017) 13, pp. 1489-1508
Persistent link: https://www.econbiz.de/10011816947