This study investigates the impact of management support systems (MSS) on managerial decision-making. We hypothesize that the success of MSS depends on the extent to which they match with the problem-solving modes that are employed by managerial decision-makers. A problem-solving mode is a...

The subject of this paper is intra-firm adoption decisions, a relatively unexplored research area in the marketing literature. We develop a conceptual model in which two sets of independent variables are hypothesized to influence the intra-firm adoption decisions, i.e. (1) variables known from...