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Determinants of repurchase intentions of real estate agent services : direct and indirect effects of perceived ethicality
Le, Nhat Quang; Supphellen, Magne - In: Journal of retailing and consumer services 35 (2017), pp. 84-90
Persistent link: https://www.econbiz.de/10011645117
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Perceived service innovativeness, consumer trait innovativeness and patronage intention
Zolfagharian, Mohammad Ali; Paswan, Audhesh - In: Journal of retailing and consumer services 16 (2009) 2, pp. 155-162
Persistent link: https://www.econbiz.de/10003837518
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The relationship between strategic type and new service development competence : a study of Chinese knowledge intensive business services
Liu, Shunzhong - In: Service business 6 (2012) 2, pp. 157-175
Persistent link: https://www.econbiz.de/10009534900
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Capacity reservation for time-sensitive service providers : an application in seaport management
Hong, L. Jeff; Xu, Xiaowei; Zhang, Sheng Hao - In: European journal of operational research : EJOR 245 (2015) 2, pp. 470-479
Persistent link: https://www.econbiz.de/10011308988
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A bicriterion algorithm for the allocation of cross-trained workers based on operational and human resource objectives
Brusco, Michael J. - In: European journal of operational research : EJOR 247 (2015) 1, pp. 46-59
Persistent link: https://www.econbiz.de/10011347134
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When should service firms provide free experience service?
Zhou, Wenhui; Lian, Zhaotong; Wu, Jinbiao - In: European journal of operational research : EJOR 234 (2014) 3, pp. 830-838
Persistent link: https://www.econbiz.de/10010360406
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Using phase-type models to cost stroke patient care across, health, social and community services
McClean, Sally I.; Gillespie, Jennifer; Garg, Lalit; … - In: European journal of operational research : EJOR 236 (2014) 1, pp. 190-199
Persistent link: https://www.econbiz.de/10010361744
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From selling to supporting : leveraging mobile services in the context of food retailing
Saarijärvi, Hannu; Mitronen, Lasse; Yrjölä, Mika - In: Journal of retailing and consumer services 21 (2014) 1, pp. 26-36
Persistent link: https://www.econbiz.de/10010233547
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Managing internal stakeholders’ views of corporate reputation
Olmedo-Cifuentes, Isabel; Martínez-León, Inocencia María - In: Service business 8 (2014) 1, pp. 83-111
Persistent link: https://www.econbiz.de/10010239428
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Performance effects of aligning service innovation and the strategic use of information technology
Huang, Hui-Ling - In: Service business 8 (2014) 2, pp. 171-195
Persistent link: https://www.econbiz.de/10010351462