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Quality management
94
Qualitätsmanagement
93
Dienstleistungsqualität
42
Service quality
42
Theorie
39
Theory
39
Product quality
37
Produktqualität
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Lieferkette
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Supply chain management
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Game theory
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Statistische Qualitätskontrolle
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Quality
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OR in health services
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Data envelopment analysis
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Fernández, Arturo J.
4
De Giovanni, Pietro
3
Ma, Yizhong
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Mukherjee, Amitava
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Tu, Yiliu
3
Cavalcante, C. A. V.
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Chakraborti, Subhabrata
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Chernonog, Tatyana
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Fruchter, Gila E.
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Gong, Yeming
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Hsieh, Chung-chi
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Linderman, Kevin
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Liu, Yu-te
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Lopes, R. S.
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Nikolaidis, Yiannis
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Ouyang, Linhan
2
Scarf, P. A.
2
Song, Zhi
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Tagaras, George
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Tapiero, Charles S.
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Wang, Jianjun
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Zaccour, Georges
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Zhang, Jiujun
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Zhang, Shichen
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Adams, James
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Aldowaisan, Tariq
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European journal of operational research : EJOR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
658
International journal of productivity and quality management : IJPQM
532
The TQM journal : the international review of organizational improvement
487
International journal of quality & reliability management
465
International journal of hospitality management
447
International journal of production research
383
Journal of retailing and consumer services
335
The service industries journal
312
Total quality management & business excellence
307
Journal of business research : JBR
275
International Journal of Quality & Reliability Management
255
NBER working paper series
242
Working paper / National Bureau of Economic Research, Inc.
242
International journal of production economics
241
Quality management journal : QMJ
225
NBER Working Paper
212
The journal of services marketing
210
International journal of six sigma and competitive advantage : IJSSCA
186
Auditing : a journal of practice & theory
178
International journal of quality and service sciences
171
International journal of contemporary hospitality management
168
International journal of services and operations management
163
Serie de documentos de trabajo
161
SpringerLink / Bücher
148
Economía : revista del Departamento de Economía, Pontificia Universidad Católica del Perú
146
Discussion paper series / IZA
145
Health care management review : HCM review
143
Services marketing quarterly
143
Journal of hospitality marketing & management
142
Journal of air transport management
140
Tourism management : research, policies, practice
133
Working paper
133
Journal of Services Marketing
131
Cogent business & management
126
Journal of travel and tourism marketing
122
The TQM Magazine
118
Documento de trabajo / Pontifícia Universidad Católica del Perú, Departamento de Economía
117
Service business
117
Apuntes / Centro de Investigación de la Universidad del Pacífico : revista de ciencias sociales
104
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ECONIS (ZBW)
127
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1
Quality inspection scheduling for multi-unit service enterprises
Carter, Arthur E.
;
Ragsdale, Cliff T.
- In:
European journal of operational research : EJOR
194
(
2009
)
1
,
pp. 114-126
Persistent link: https://www.econbiz.de/10003835384
Saved in:
2
Capturing and prioritizing students' requirements for course design by embedding fuzzy-AHP and linear programming in QFD
Kamvysi, Konstantina
;
Gotzamani, Katerina
; …
- In:
European journal of operational research : EJOR
237
(
2014
)
3
,
pp. 1083-1094
Persistent link: https://www.econbiz.de/10010384623
Saved in:
3
A DEA based composite measure of quality and its associated data uncertainty interval for health care provider profiling and pay-for-performance
Shwartz, Michael
;
Burgess, James Francis
;
Zhu, Joe
- In:
European journal of operational research : EJOR
253
(
2016
)
2
,
pp. 489-502
Persistent link: https://www.econbiz.de/10011490366
Saved in:
4
Impact of a "buy-online-and-pickup-in-store" channel on price and quality decisions in a supply vhain
Lin, Xiaogang
;
Zhou, Yong-Wu
;
Hou, Rui
- In:
European journal of operational research : EJOR
294
(
2021
)
3
,
pp. 922-935
Persistent link: https://www.econbiz.de/10012591542
Saved in:
5
The roster quality staffing problem : a methodology for improving the roster quality by modifying the personnel structure
Komarudin
;
Guerry, Marie-Anne
;
De Feyter, Tim
;
Vanden …
- In:
European journal of operational research : EJOR
230
(
2013
)
3
,
pp. 551-562
Persistent link: https://www.econbiz.de/10009779889
Saved in:
6
Contract design when quality is co-created in a supply chain
Avinadav, Tal
;
Chernonog, Tatyana
;
Fruchter, Gila E.
; …
- In:
European journal of operational research : EJOR
286
(
2020
)
3
,
pp. 908-918
Persistent link: https://www.econbiz.de/10012291592
Saved in:
7
Optimal design of Shewhart-Lepage type schemes and its application in monitoring service quality
Mukherjee, Amitava
;
Sen, Rudra
- In:
European journal of operational research : EJOR
266
(
2018
)
1
,
pp. 147-167
Persistent link: https://www.econbiz.de/10011811627
Saved in:
8
Robust fuzzy quality function deployment based on the mean-end-chain concept : service station evaluation problem for rail catering services
Wu, Xin
;
Nie, Lei
;
Xu, Meng
- In:
European journal of operational research : EJOR
263
(
2017
)
3
,
pp. 974-995
Persistent link: https://www.econbiz.de/10011794479
Saved in:
9
To outsource or not : bike-share rebalancing strategies under the service quality deviation of a third party
Gu, Wei
;
Yu, Xiaoru
;
Zhang, Shichen
;
Yan, Xiangbin
; …
- In:
European journal of operational research : EJOR
310
(
2023
)
2
,
pp. 847-859
Persistent link: https://www.econbiz.de/10014340788
Saved in:
10
Technology and service investments in the presence of feature fatigue and word-of-mouth
Vessal, Sara Rezaee
;
De Giovanni, Pietro
;
Hassanzadeh, …
- In:
European journal of operational research : EJOR
301
(
2022
)
3
,
pp. 923-941
Persistent link: https://www.econbiz.de/10013267798
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