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Discretion and complexity in customer focused environments
Angelis, Jannis
;
Parry, Glenn
;
Macintyre, Mairi
- In:
European management journal
30
(
2012
)
5
,
pp. 466-472
Persistent link: https://www.econbiz.de/10009631121
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2
On modeling value constellations to understand complex service system interactions
Kieliszewski, Cheryl A.
;
Maglio, Paul P.
;
Cefkin, Melissa
- In:
European management journal
30
(
2012
)
5
,
pp. 438-450
Persistent link: https://www.econbiz.de/10009631124
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3
The enactment of socially embedded service systems : fear and resourcing in the London Borough of Sutton
Högström, Claes
;
Tronvoll, Bård
- In:
European management journal
30
(
2012
)
5
,
pp. 427-437
Persistent link: https://www.econbiz.de/10009631126
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4
Understanding complex service systems through different lenses : an overview
Briscoe, Gerard
;
Keränen, Krista
;
Parry, Glenn
- In:
European management journal
30
(
2012
)
5
,
pp. 418-426
Persistent link: https://www.econbiz.de/10009631128
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5
Challenging the orthodoxy of value co-creation theory : a contingent view of co-production in design-intensive business services
Lehrer, Mark
;
Ordanini, Andrea
;
DeFillippi, Robert
; …
- In:
European management journal
30
(
2012
)
6
,
pp. 499-509
Persistent link: https://www.econbiz.de/10009699372
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