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Focusing on complaints handling for customer satisfaction and loyalty : the case of Indonesian public banking
Salim, Agus; Setiawan, Margono; Rofiaty, R.; Rohman, Fatchur - In: European research studies 21 (2018) 3, pp. 404-416
Persistent link: https://www.econbiz.de/10012220318
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Trust dimensions model in creating loyalty stage for service consumers of sharia rural banking
Sri Murni Setyawati; Raharja, Mahardhika Cipta - In: European research studies 21 (2018) 1, pp. 507-518
Persistent link: https://www.econbiz.de/10012220026
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The influence of the quality of internet banking services on customer loyalty
Lotko, Aleksander - In: European research studies 25 (2022) 2B, pp. 259-276
Persistent link: https://www.econbiz.de/10013532125
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Digital technology for digital supply chain : overview
Grzybowska, Katarzyna; Hoffa-Dąbrowskas, Patrycja - In: European research studies 25 (2022) 3, pp. 582-594
Persistent link: https://www.econbiz.de/10013532435
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Peculiarities of the process of digitalization of economies in the Eurasian Economic Union states
T. V., Voronina; N. N., Yevchenko; A. B., Yatsenko; D. … - In: European research studies 21 (2018) 2, pp. 1021-1033
Persistent link: https://www.econbiz.de/10012222087
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Customers' perception and company-customer relationship
Bojanowska, Agnieszka; Buraczyńska, Barbara; Żelazna, Anna - In: European research studies 24 (2021) 2, pp. 87-98
Persistent link: https://www.econbiz.de/10012663837
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The effect of ambidextrous strategic leadership and digital technology adoption on creating shared value
Schlosser, Kristian Pultz - In: European research studies 26 (2023) 2, pp. 577-605
Persistent link: https://www.econbiz.de/10014307973
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The assessment of the domestic and foreign medical services and the intents to participate in medical tourism
Boguszewicz-Kreft, Monika; Springer, Agnieszka; … - In: European research studies 24 (2021) 4B, pp. 824-837
Persistent link: https://www.econbiz.de/10012806225
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Assessment and effectiveness of e-learning and students' satisfaction with online classes : the example of Polish universities
Kocot, Maria; Maciaszczyk, Magdalena; Kwasek, Artur; … - In: European research studies 24 (2021) 3B, pp. 186-199
Persistent link: https://www.econbiz.de/10012666729
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The impact of learning mode on student satisfaction with teaching quality : evaluation of academic staff teaching before and during Covid-19
Berniak-Woźny, Justyna; Rataj, Małgorzata; … - In: European research studies 24 (2021) 3B, pp. 722-738
Persistent link: https://www.econbiz.de/10012666815