Similar Search Results

A financial ratio‐based predicting model for hotel business failure

Zhai, Shan‐Shan; Choi, Jeong-gil; Kwansa, Francis - In: Global business and finance review 20 (2015) 1, pp. 71-86

Persistent link: https://www.econbiz.de/10011434256

The impact of organizational resilience on hotel performance during pandemic COVID-19

Hamsal, Mohammad; Sri Bramantoro Abdinagoro; … - In: Global business and finance review 27 (2022) 1, pp. 1-15

performance driven by environmental turbulence of the hotel industry in Indonesia during the pandemic COVID-19. Design …, however, there is no significant effect from organizational resilience to hotel performance. This shows an indication of … survival mode in the hotel industry in Indonesia. Research limitations/implications: This study extends theoretically the …

Persistent link: https://www.econbiz.de/10013197398

A moderated mediation model of the relationship between participatory decision-making and team performance in hotel industry

Ji, Yunho; Han, Jang Heon - In: Global business and finance review 26 (2021) 1, pp. 41-52

hotel's department/team. In particular, it investigated the role of a mediator for creative self-efficacy (CSE) in the …/methodology/approach: In this study, the 242 samples comprised luxury hotel workers. The analysis verified the hypothesis set by means of … assumed without considering the specific characteristics of each hotel team or department. Originality/value: This study …

Persistent link: https://www.econbiz.de/10012695733

Extending the Technology Acceptance Model (TAM) to explore customer’s behavioral intention to use Self-Service Technologies (SSTs) in Chinese budget hotels

Yang, Ke; Choi, Jeong-gil; Chung, Jellna - In: Global business and finance review 26 (2021) 1, pp. 79-94

Purpose: With the development and increasing adoption of the Internet in the early 21st century, SSTs (Self-Service Technologies) rapidly permeated all aspects of life. Many service providers in China are adopting a wide range of SSTs. This is mainly because they think SSTs improve customer...

Persistent link: https://www.econbiz.de/10012695748

The impact of factors forming employee service attitude on service quality, customer satisfaction and loyalty in the hotel industry

Xin, Guan; Choi, Jeong-gil - In: Global business and finance review 25 (2020) 3, pp. 84-95

Purpose: This study investigates the effects of hotel employees' service attitude on service quality and examines the … relationships among hotel employees' service attitude, service quality, customer satisfaction, and loyalty. Design …/methodology/approach: A survey was administered to hotel employees in Tianjin, China. Factor analysis and regression analysis were used to …

Persistent link: https://www.econbiz.de/10012421409

The hidden price of hotel features forming room rate : focused on star-type segmented market in China

Du, Xiaoning; Chung, Jellna - In: Global business and finance review 25 (2020) 2, pp. 64-81

Persistent link: https://www.econbiz.de/10012286440

International tourists' awareness and attitude about environmental responsibility and sustainable practices

Mazhenova, Shinar; Choi, Jeong-gil; Chung, Jellna - In: Global business and finance review 21 (2016) 2, pp. 132-146

Persistent link: https://www.econbiz.de/10011607970

Authentic leadership and its consequences in a hotel restaurant context

Lee, Sae-Mi; Lim, Keum-Ja; Swanson, Eric; Park, Dae-Hwan; … - In: Global business and finance review 21 (2016) 2, pp. 1-19

Persistent link: https://www.econbiz.de/10011608103

The role of job-esteem between psychological ownership and organizational identification of hotel employees

Lim, JiEun - In: Global business and finance review 23 (2018) 3, pp. 1-10

Persistent link: https://www.econbiz.de/10012005057

Conceptualizing global investment evaluation model by understanding the environmental key risk variables and their impacts on the market size of the hotel industry

Chung, Jellna; Choi, Jeong-gil - In: Global business and finance review 23 (2018) 3, pp. 68-80

Persistent link: https://www.econbiz.de/10012005094