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User experience of mobile banking application in Indonesia : new technology of banking
Sulistiyani; Nurchayati; Handani, Narariya Dita - In: Global business and finance review 29 (2024) 2, pp. 127-141
Purpose: This research delves into the user experiences associated with ten mobile banking applications in Indonesia. The study aims to highlight the technological innovations that drive user satisfaction, pinpoint areas requiring enhancement, and offer foresight into the evolving landscape of...
Persistent link: https://www.econbiz.de/10015054071
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Hitting the right notes : exploring the relationship between youtube music videos and digital user engagement
Raharjo, Johnny Hadi; Budiharseno, Rianmahardhika Sahid; … - In: Global business and finance review 29 (2024) 1, pp. 44-56
Purpose: This study meticulously explored the complexities of online fan engagement, placing a spotlight on the transformative influence of YouTube content produced by the renowned K-pop group, Aespa, and its subsequent impact on user interactions and the group's prevailing image....
Persistent link: https://www.econbiz.de/10014490815
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Understanding food waste in bulk in Incheon : based on Naver Blog big data
Choi, Junsuk; Kim, Joonhyeong Joseph; Lee, Sang Mook - In: Global business and finance review 29 (2024) 1, pp. 129-140
Purpose: This study aims to provide insight into the contemporary food waste issue for the better management of food waste in large quantities in Incheon, one specific region in Korea, based on the analysis of the Naver Blog corpus, employing analysis techniques including text mining and LDA...
Persistent link: https://www.econbiz.de/10014491024
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The analysis of impact of metaverse on the Fintech industry based on text mining and association rules mining
Liu, Hui; Choi, Miseon; Kim, Jinhwa - In: Global business and finance review 29 (2024) 7, pp. 93-109
Purpose: The purpose of our study is to explore the influence of Metaverse on FinTech industry and identify the mediators between them. Design/methodology/approach: To achieve the purpose, we conducted words frequency analysis, network analysis, and association rules analysis, based on 68,957...
Persistent link: https://www.econbiz.de/10015069557
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A financial ratio‐based predicting model for hotel business failure
Zhai, Shan‐Shan; Choi, Jeong-gil; Kwansa, Francis - In: Global business and finance review 20 (2015) 1, pp. 71-86
Persistent link: https://www.econbiz.de/10011434256
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The impact of organizational resilience on hotel performance during pandemic COVID-19
Hamsal, Mohammad; Sri Bramantoro Abdinagoro; … - In: Global business and finance review 27 (2022) 1, pp. 1-15
performance driven by environmental turbulence of the hotel industry in Indonesia during the pandemic COVID-19. Design …, however, there is no significant effect from organizational resilience to hotel performance. This shows an indication of … survival mode in the hotel industry in Indonesia. Research limitations/implications: This study extends theoretically the …
Persistent link: https://www.econbiz.de/10013197398
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A moderated mediation model of the relationship between participatory decision-making and team performance in hotel industry
Ji, Yunho; Han, Jang Heon - In: Global business and finance review 26 (2021) 1, pp. 41-52
hotel's department/team. In particular, it investigated the role of a mediator for creative self-efficacy (CSE) in the …/methodology/approach: In this study, the 242 samples comprised luxury hotel workers. The analysis verified the hypothesis set by means of … assumed without considering the specific characteristics of each hotel team or department. Originality/value: This study …
Persistent link: https://www.econbiz.de/10012695733
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Extending the Technology Acceptance Model (TAM) to explore customer’s behavioral intention to use Self-Service Technologies (SSTs) in Chinese budget hotels
Yang, Ke; Choi, Jeong-gil; Chung, Jellna - In: Global business and finance review 26 (2021) 1, pp. 79-94
Purpose: With the development and increasing adoption of the Internet in the early 21st century, SSTs (Self-Service Technologies) rapidly permeated all aspects of life. Many service providers in China are adopting a wide range of SSTs. This is mainly because they think SSTs improve customer...
Persistent link: https://www.econbiz.de/10012695748
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The impact of factors forming employee service attitude on service quality, customer satisfaction and loyalty in the hotel industry
Xin, Guan; Choi, Jeong-gil - In: Global business and finance review 25 (2020) 3, pp. 84-95
Purpose: This study investigates the effects of hotel employees' service attitude on service quality and examines the … relationships among hotel employees' service attitude, service quality, customer satisfaction, and loyalty. Design …/methodology/approach: A survey was administered to hotel employees in Tianjin, China. Factor analysis and regression analysis were used to …
Persistent link: https://www.econbiz.de/10012421409
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The hidden price of hotel features forming room rate : focused on star-type segmented market in China
Du, Xiaoning; Chung, Jellna - In: Global business and finance review 25 (2020) 2, pp. 64-81
Persistent link: https://www.econbiz.de/10012286440