Applying big data analytics to support Kansei engineering for hotel service development
Year of publication: |
2019
|
---|---|
Authors: | Chen, Mu-Chen ; Hsiao, Yu-Hsiang ; Chang, Kuo-Chien ; Lin, Ming-Ke |
Published in: |
Data Technologies and Applications. - Emerald Publishing Limited, ISSN 2514-9318, ZDB-ID 2935212-5. - Vol. 53.2019, 1, p. 33-57
|
Publisher: |
Emerald Publishing Limited |
Subject: | Online review | Service development | Text mining | Hotel | Big data analytics | Kansei engineering |
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