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Global business and organizational excellence : a review of research & best practices
Journal of comparative economics : the journal of the Association for Comparative Economic Studies
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Bank privatization in Central Europe and Russia
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Public enterprises today : missions, performance and governance ; learning from fifteen cases : missions, performance, gouvernance ; leçon de quinze études de cas
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Examining the performance of Google and AltaVista through the lens of the Cube One framework
Kopelman, Richard E.
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Chiou, Andy Y.
- In:
Global business and organizational excellence : a …
29
(
2009/10
)
6
,
pp. 38-49
Persistent link: https://www.econbiz.de/10008660346
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Interpreting the success of Zappos.com, Four Seasons, and Nordstrom : customer centricity is but one-third of the job
Kopelman, Richard E.
;
Chiou, Andy Y.
;
Lipani, Louis J.
; …
- In:
Global business and organizational excellence : a …
31
(
2011/12
)
6
,
pp. 63-78
Persistent link: https://www.econbiz.de/10009615506
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