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Public transportation and customer satisfaction : the case of Indian Railways
Agarwal, Reeti - In: Global business review 9 (2008) 2, pp. 257-272
Persistent link: https://www.econbiz.de/10003859717
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Investigating the accuracy of self-reports of brand usage behavior
Nenycz-Thiel, Magda; Beal, Virginia; Ludwichowska, Gosia; … - In: Journal of business research : JBR 66 (2013) 2, pp. 224-232
Persistent link: https://www.econbiz.de/10009715044
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A cross-cultural application of the affective response to consumption scale : investigating US-American and Austrian passengers on long-haul flights
Ganglmair-Wooliscroft, Alexandra; Wooliscroft, Ben - In: Journal of business research : JBR 66 (2013) 6, pp. 765-770
Persistent link: https://www.econbiz.de/10009740456