A cross-cultural application of the affective response to consumption scale : investigating US-American and Austrian passengers on long-haul flights
Year of publication: |
2013
|
---|---|
Authors: | Ganglmair-Wooliscroft, Alexandra ; Wooliscroft, Ben |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 66.2013, 6, p. 765-770
|
Subject: | Passagierluftverkehr | Air passenger transport | Internationaler Tourismus | International tourism | Kundenzufriedenheit | Customer satisfaction | Emotion | Messung | Measurement | Befragung | Interview | USA | United States | Österreich | Austria |
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